Refund Policy
This policy describes how refund requests for ClapSnap purchases are handled.
Digital product policy
ClapSnap is a digital software product. Because access can be delivered immediately after purchase, refund eligibility may depend on the specific payment terms shown at checkout.
Request window
If you experience a billing issue, duplicate purchase, or product access problem, contact support as soon as possible with your purchase email and order details so the issue can be reviewed.
Non-refundable cases
Refunds may be denied in cases involving abuse, chargeback fraud, excessive repeated refund requests, or situations where the product was materially delivered as described.
Contact
For refund questions, contact support at support@clapsnap.app and include any relevant order or transaction details to speed up review.